Training
Highly skilled in the development of innovative and participative training and learning events, we can provide you with the training and input you need, when and where you need it. We don't do 'off the shelf', preferring to make our courses very specific to the client as our experience has shown us that this is the bit that really adds value to the employer and end user. From standard 'this is the standard' type programmes through to specialist 'improvement workshops' we can work with you to develop and deliver something different, which adds value and takes your business and staff forward positively.
System Development, Implementation and Review
Our specialism is the development, implementation and ongoing review of management systems. We work with our client base to develop systems which work for them and help them deliver their products and services, but which at the same time meet the requirements of relevant management system standards. We also work with clients who have established systems which need review and update helping these organisations to make meaningful improvements to their systems. Our development philosophy is one of simplicity and ownership - we'll make it simple so you really want to own it!
Mentoring the Quality Manager
Our 1 to 1 mentoring service offers meaningful and targeted support to new or inexperienced Quality Managers and is designed to help them develop the skills and confidence to be effective in this vital role. We will work directly with your employee, providing input on theory and concept, and then help them deliver the work that you require of them through support and interventional techniques. We normally expect this sort of mentorship to be a long term initiative of 6 to 12 months, with one session each month, but we can also provide shorter programmes which are designed to look at a particular topic, e.g. development of a process based approach to auditing, or development of measurement and monitoring techniques. We also support those seeking Chartered status with the CQI and Jennie is registered as a mentor in the CQI scheme. We have a 100% success rate for those we've worked with to date.
ISO45001
The arrival of the new ISO45001 standard in March 2018 means we now have standards which are aligned for the delivery of safety, quality and environmental management systems. We rate the new standard highly, it's such a huge improvement on OHSAS18001 and we'd be delighted to talk to you about how you can implement it in your business.
PAS7 - Fire Safety Management
PAS7 is now live and MMRA (the only body currently certificated to award under the scheme) have now assessed a number of schemes, both of which have been awarded certification. With close links to the team delivering these audits we can help you on your journey to having a certificated Fire Safety Management scheme. Talk to us if you want to find out more!
Leading the Way!
Our first ISO9001:2015 client achieved certification just 2 weeks after the standard was issued, with no findings raised against the requirements of the new standard! Since then we've helped lots more companies transition to the new standard and have a very high success rate. Can we help you with your transition journey?
Here to help . . . .
Whether you are looking to explore the development of a management system - either to meet your changing business needs or the requirements of ISO9001:2015 and ISO14001:2015, struggling to cope with supplier evaluation questionnaires, getting ready for a certification body audit or looking to improve the systems you have in place, we can help you deliver real improvements. Let us help you take your business forward with targeted and helpful solutions to business issues. Look out for new initiatives - including ISO45001 - the brand new International Occupational Health Safety Management standard - we are currently delivering a range of training programmes to help companies get up to speed with it's requirements including briefing workshops.
Death by Paperwork?
We know only too well what it is like to be drowning in a sea of paperwork, let us help you streamline your systems and documentation and put in place systems which work for you and which don't overload you!
Far too many management systems are created to be paper or document heavy, and we know how difficult that makes them to operate. We take a different approach, one which is focussed on your needs. One which says less can be more. One which works!
Far too many management systems are created to be paper or document heavy, and we know how difficult that makes them to operate. We take a different approach, one which is focussed on your needs. One which says less can be more. One which works!
Management System Services
With many years of experience of developing and implementing management systems to meet the requirements of relevant management system standards (ISO9001, ISO14001, ISO45001, ISO50001 etc), our aim is always to help businesses put in place systems which add value, and which don't result in masses of unnecessary and complex documentation. Whether you want a system for a 1 man business or a multi-site conglomerate our knowledge of system development, implementation and audit can help you generate the system you want, implement it effectively and then use audit as a proactive management tool to help you continually improve.
Look out for our workshops on the changes to safety management systems which result from the introduction of ISO45001 - including some major changes and a real re-focussing on a whole business approach. Let us help you be ahead of the game! We've got lots of hints and tips to help you move forward to be ISO45001 compliant - including things you can do now to help prepare your business for the change. With half day briefing workshops and half day 'making the change' workshops we are ideally placed to help you.
Look out for our workshops on the changes to safety management systems which result from the introduction of ISO45001 - including some major changes and a real re-focussing on a whole business approach. Let us help you be ahead of the game! We've got lots of hints and tips to help you move forward to be ISO45001 compliant - including things you can do now to help prepare your business for the change. With half day briefing workshops and half day 'making the change' workshops we are ideally placed to help you.
HR Services
Whether you want an Employee Handbook producing, need help producing letters and contracts which meet current legislation or have employment law questions we can help.
With one of the UK's most knowledgeable and professional HR experts in the team we can help you put those HR issues to bed effectively. Whether you want one letter producing, or a suite of documents give us a call and see how we can help you.
We can also offer expertise in relocation and coaching.
With one of the UK's most knowledgeable and professional HR experts in the team we can help you put those HR issues to bed effectively. Whether you want one letter producing, or a suite of documents give us a call and see how we can help you.
We can also offer expertise in relocation and coaching.
Training
Participative training at its best, with programmes designed to meet your needs, delivered when you need them delivered. With many years of experience of developing and delivering innovative training initiatives, we are able to help you and your staff understand new concepts, develop team skills, improve performance . . . . the list goes on. With a particular flair for delivering training which really gets people involved, we can help you identify the training solutions which will work best for you.
Whether or you want individual coaching, small group working or a team event we can develop a programme to meet your needs and deliver it professionally at your premises or off site.
Talk to us about how we can help you develop your staff and business.
Whether or you want individual coaching, small group working or a team event we can develop a programme to meet your needs and deliver it professionally at your premises or off site.
Talk to us about how we can help you develop your staff and business.
Supplier Evaluation Services
Businesses throughout the world are seeking to drive down risk by using accredited or approved suppliers. For many of those actual or potential suppliers the regular appearance of supplier evaluation questionnaires in the post box present a huge and often challenging workload. We can help you identify the key documents you need to have in place to get past the first hurdle of 'approved supplier status' and help you develop them. We can also help by providing advice and guidance to the staff who are responsible for completing the questionnaires.
Having to set up your own supplier evaluation process, or keen to streamline the process you have in place? We can help you develop and implement systems which deliver what YOU want of them, making sure that your evaluation process does help you identify suppliers who can deliver your needs and help you satisfy the demands of your customer base.
Struggling to audit your suppliers? Let us take on the work and relieve you of the strain! Our audit skills will make sure you get a real feel for the ability of your supplier to meet your needs now and in the future.
Confused by what data your suppliers have sent you for evaluation and wondering what it all means? Let us review it for you or with you and bring sense to the chaos.
Having to set up your own supplier evaluation process, or keen to streamline the process you have in place? We can help you develop and implement systems which deliver what YOU want of them, making sure that your evaluation process does help you identify suppliers who can deliver your needs and help you satisfy the demands of your customer base.
Struggling to audit your suppliers? Let us take on the work and relieve you of the strain! Our audit skills will make sure you get a real feel for the ability of your supplier to meet your needs now and in the future.
Confused by what data your suppliers have sent you for evaluation and wondering what it all means? Let us review it for you or with you and bring sense to the chaos.
Business Mentoring
A member of the Institute of Enterprise and Entrepreneurs, Jennie is also a qualfied Business Mentor able to provide help and advice to businesses on a range of issues.
