Had a brilliant day yesterday, helping a business to see the real possibilities offered by effective management review of their Quality Management System. We all came away having expanded our thinking and understanding on just how they could really benefit from the process rather than 'just ticking the box'. Now I am looking forward to helping them draw together some really useful data to allow them to make some decisions about their policy and objectives for the year ahead.
Loved this graphic which I created to help us focus our discussions:
Loved this graphic which I created to help us focus our discussions:
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