Clause 4 of the new version of ISO9001 brings us the need to consider organisational context. When I've discussed this with clients (either consultancy or audit) I've seen some very blank looks but once we start talking about what the term means it's usually relatively easy to capture the essence of the business and its context. I use an example of our own business, sharing 'what we do', 'who we do it for', what our 'ethics and standards' are etc. So we pride ourselves on
provision of consultancy support, including training, system development and audit for management systems for SME's in the Midlands, North of England and Scottish Borders, making systems simple and easy to operate and generating business improvement for the end users
Quite a mouthful and much better presented as a mind map! Have you thought about your organisational context yet? Why not give it a go?
provision of consultancy support, including training, system development and audit for management systems for SME's in the Midlands, North of England and Scottish Borders, making systems simple and easy to operate and generating business improvement for the end users
Quite a mouthful and much better presented as a mind map! Have you thought about your organisational context yet? Why not give it a go?
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