There's a noticeable 'ramping up' of activity in terms of awareness of the changes to the ISO9001 standard which we expect to see next year. Today I've booked time in the diary for 2 events which I hope will provide further detail and as one session is being run by a major certification body and the other by the CQI I hope that I will feel suitably informed after I've attended. Then to share my knowledge with you! Fun times.
thoughts on current business issues