The major overhaul of ISO 9001, due to be published in September 2015, will have significant implications for everyone operating in the quality arena, including certification bodies, training organisations, businesses who use it as the basis for their quality management systems, and of course, audit professionals.
As a Category A liaison member to ISO/TC 176, the Technical Committee charged with developing standards in the field of quality management, the CQI was duty bound to make the Committee Draft available to its members during the review period. Following its publication, a survey was conducted to determine which elements members liked, viewed as a cause for concern, and those with which they simply disagreed. With more than 1,400 responses, here’s what they found…
73% of members agreed that exclusions should be removed from the 2015 version of the standard
93% supported the change in wording from 'product' to 'goods and services'
While 58% supported the move from 'continual improvement' to 'improvement', 37% came out against the change, the highest level of objection to any aspect of the draft
78% believed that the ISO9000 Terms and Deifinitions should be incorporated into ISO9001:2015
71% indicated they would support 'design and development' being replaced by 'development of goods and services'
Look out for a lot more on this topic during the course of 2014!